Get in Touch
We're here to answer your questions and guide you on your weight loss journey. Reach out today!
Pick the channel that works for you. Whether it's a phone call, a text, WhatsApp, or email — a coordinator with a name (not a chatbot) responds. Most replies inside business hours come back within minutes.
PATIENT COORDINATION
Questions about procedures, pricing, or scheduling
+1 (858) 439-7931
+1 (858) 439 -7979
+1(858) 439-7788
Available 7 days a week
OUR LOCATION
State-of-the-art facility in Tijuana
Pompeii Surgical Mexico
Av. Diego Rivera 2550, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico
Just 20 minutes from San Diego Airport
Tijuana, BC, Mexico- 15 minutes from San Diego
Our surgical center is located just south of the U.S. border, easily reached via San Diego International Airport (SAN). We provide free ground transport from SAN airport to our hospital, hotel, and back — included in every package.
Pickup at San Diego (SAN) airport
~15-minute drive across the border to our facility
Modern, accredited surgical center
U.S.-style hotel accommodation included
About reaching us
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During business hours, text replies typically come back inside 15 minutes. Phone is answered live by a coordinator (no IVR). Email and form submissions are responded to within 1 business day, usually faster. After-hours messages are picked up first thing the next morning.
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No. Contact us first if you'd rather have a conversation before filling out anything. Many patients prefer a quick call to ask broad questions before deciding to apply. We're happy to talk first.
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No. When you call our main line, a real coordinator answers. No "press 1 for...", no automated routing, no AI voice agents. If we miss your call (rare), we call you back within hours.
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Yes — once you're assigned a coordinator, they stay with you through the entire journey. From your first inquiry, through scheduling, surgery day, and lifetime aftercare. You'll have their direct number and email.
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Sí. La mayoría de nuestros coordinadores son bilingües inglés/español. Cuando llames, escribas o envíes un correo, indícanos tu idioma preferido y te asignaremos a un coordinador adecuado.
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Use the direct number your coordinator gave you — that's the fastest path. If you've lost it, call our main line and we'll connect you. Existing patients also have access to our private 70k+ member community for peer support 24/7.
Connect with Our Specialists
Please complete the inquiry form to initiate a detailed discussion; our clinical coordinators will promptly schedule a consultation and outline how we can collaborate to optimize your treatment plan.
